Mazda Australia has advised dealers to carry out a software fix on a particular batch of 1.9-litre turbo diesel models, but has stopped short of calling it a ‘stop sale’ notice.
Mazda Australia is in the process of applying software updates to approximately 850 examples of the new 1.9-litre turbo diesel Mazda BT-50 ute – but has stopped short of calling it a ‘stop sale’ notice.
The technical update is for the same exhaust gas recirculation valve fault affecting the same engine in the Isuzu D-Max ute – the Mazda BT-50’s twin under the skin – and which prompted a ‘stop sale’ notice on that vehicle two months ago.
Rather than issue a ‘stop sale’ notice, Mazda Australia has instead elected to issue a technical bulletin to dealers, advising them of the software updates required for the exhaust gas recirculation valve – before cars are delivered to customers.
In the case of the Mazda BT-50, 1.9-litre turbo diesel models manufactured from November 2021 through January 2022 are affected.
A statement by Mazda Australia said: “Only a small number of the affected models are in customer hands, approximately 240.”
Mazda Australia noted: “There is no safety concern related to the symptom, which requires a simple software update at the dealership, and the update will be undertaken at no cost to the customer.”
Dealers have been advised that updated software “must be completed immediately on dealer demos to prevent any concerns occurring during vehicle demonstration” and that “updating of the software must be completed before the sale of dealer stock vehicles.”
While affected vehicles cannot be sold until the software is updated, Mazda Australia has not called it a ‘stop sale’ notice – an industry term given to urgent technical updates on new vehicles that could leave a motorist stranded, but not related to safety.
Recall notices are only issued when there are safety concerns with a motor vehicle.