The emergency calling function may be faulty in C-Class and S-Class models, prompting a recall by Mercedes-Benz.


Mercedes-Benz Australia has issued a recall of 657 examples of the 2021 Mercedes-Benz C-Class and S-Class due to a potential software issue.

The recall notice, published by the Department of Infrastructure, says the car’s emergency call system (known as eCall) may be deactivated.

Mercedes-Benz Australia is contacting owners to organise an inspection and repair of the defect.



A full list of vehicle identification numbers of the 657 cars involved in the recall can be found here.

To check if your vehicle is affected, you can call Mercedes-Benz Australia on 1300 300 896 or find your nearest dealership by clicking here.

Ben Zachariah

Ben Zachariah is an experienced writer and motoring journalist from Melbourne, having worked in the automotive industry for more than 15 years. Ben was previously an interstate truck driver and completed his MBA in Finance in early 2021. He is considered an expert in the area of classic car investment.

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